Contact Us
For federal government accounts
Phone
1-800-998-0009
Weekdays, 8:30 a.m. to 6:30 p.m. EST
Fax
1-603-423-6192
Mail
GovConnection, Inc.
7503 Standish Place
Rockville, MD 20855
Attn: Federal Accounts
For all other accounts
(Including state/local government and K-12/higher education customers.)
Phone
1-800-800-0019
Weekdays, 7:30 a.m. to 7:00 p.m. EST
Fax
1-603-683-2482
Mail
GovConnection, Inc.
732 Milford Road
Merrimack, NH 03054-4631
Technical Support
Post-Sale Only (order number required)
30-Day Free installation and diagnostic assistance for most products purchased from GovConnection. In some cases, you may be referred to the manufacturer in order to ensure the best possible support.
Phone
1-888-213-0447
Hours: Monday to Friday, 9 a.m. to 5:30 p.m. ET
E-mail
Important! To help us expedite your request, please include your order number, name, and phone number (indicate day or evening) when you correspond with us via e-mail.
technicalsupport@govconnection.com
Customer Care
E-mail
customercare@govconnection.com
Phone
1-800-800-0019
Weekdays, 8:30 a.m. to 5:30 p.m. EST
Fax
1-603-683-2482
Mail
GovConnection, Inc.
732 Milford Road
Merrimack, NH 03054-4631
Credit/New Accounts
Phone
1-888-294-0268
Monday to Friday, 9:00am to 6:30pm ET
Extended hours in June and September
E-mail
govccollections@govconnection.com